Frequently asked questions
What time is the check in and out?
Our check in time is 16:00 and the check out 12:00.
How are The Residence and Beach House restaurant connected?
Until what time can I use my room on my day of departure?
The room is available until 12:00 - this assures enough time for our team to clean everything up for the next guests' arrival.
What time does breakfast start and finish?
Breakfast is available from 8:30 until 12:00 in either the beach lounge or covered terrace depending on the weather.
Can I check in during the night?
Yes, this is possible. Please mention your arrival time when booking so our concierge can welcome you.
Can I make a group booking?
Can you cater for small children?
Up to what age do children stay free of charge?
The Residence is a guest house and you book individual rooms, there is no per person charge.
Are pets permitted?
No.
Do guests have access to free Wifi?
Yes we have installed high speed fibre throughout The Residence.
How do I get to The Residence from the airport.
Can I leave my luggage at the hotel after I check out?
Yes, speak with our reception and they will securely store your luggage after check out.
Can I invite guests to my room?
No. Due to Spanish law and the safety of other guests only those who have reserved and checked in with us have access to rooms and other exclusive Residence facilities.